19005 – Managing Viral Share Referrals

Download a list of your Registered Users or Referrals
  • Go to Boosters and then select Viral Shares.
  • In the Viral Share dashboard, to the right of your Viral Campaign, you will find 6 buttons.
  • The 1st button displays the total number of people who have registered for your Viral Campaign.
  • The 2nd button displays the total number of people have been referred by the registered users.
  • To get access to the data linked to either of these buttons, simply click on the button and a CSV file will immediately begin downloading to your computer.
  • In this file you will find the list of registered users or referrals, their email address, status (active or pending), Goals etc.

 

 

How to search for a Registered User or Referral

To find details on a specific registered user or referral, use the Search button (magnifying glass) located to the right of your Viral Campaign.

  • Click the Search button to the right of your Viral Share Campaign.
    The Search Members pop-up window will appear. Enter the user’s email or Share ID in the provided field. Click Search.
  • On the next screen, you’ll see all the details linked to that user.
+ Email: The user’s email address.
+ Status: If the user is active, the toggle will be set to ON. To manually activate a user’s registration, change this toggle from ‘Pending’ to ‘ON’.
+ Viral Share ID: The user’s unique ID.
+ Total Referrals: The total number of users referred by this user.
+ Active Referrals: The total number of active referrals.
+ Pending Referrals: The total number of inactive referrals.
+ Goal Status: Indicates whether the user has met the viral share goals.
+ Re-Send Registration Email: You can resend the registration email to this user by clicking the Email button. The registration email configured in your Viral Campaign will be resent to the user.
+ Referrals: In the Referrals section, you’ll see all the referrals for this user. The number of referrals displayed here will match the Total Referrals count, along with each referral’s name, email, and status.
You’ll also find a Re-Send Registration Email icon next to each referral. Clicking this icon will resend the registration email configured in your Viral Campaign to that specific referral.

 

 

Related Articles

Setting up your Viral Share Campaign
Step 02 – How to enable registration for the Viral Share Campaign
Step 03 – Setting up the Viral Share Thank You Page