With this feature, you as the administrator will be able to receive email notifications when a member cancels their subscription in the Profile > Billing section.
To do this:
- Go to Settings in the left-sidebar menu and then select Admin Users.
- Click the name of the user or click on the Edit (pencil icon) in the right part of the name.
- In the next screen, the EDIT USER settings will appear.
At the bottom of the settings, you will find the option Manage User Permissions.
- Click on it and scroll down at the very bottom of the page.
You’ll see the Email Notifications. Simply enable the Notify on Subscription Cancel option.
- Then, click on the SAVE CHANGES button.
All done! An email notification will be sent to the email address listed in the admin user profile when one of your members cancels his subscription. The notification will simply appear as follows for Stripe/PayPal:
