13044 – How to report an issue with your S3 Integration

If you need need to report a potential issue with your Amazon S3 integration here is the process to follow so the team can troubleshoot the issue fast.

Login to your amazon account and take FULL Page screenshots of the following pages:

  • Amazon Users page: IAM > Users
  • Amazon User summary page: IAM > Users > Click on Your User
  • Amazon User credentials page: In User summary page > Click on Security Credentials
  • Amazon Policy summary page: IAM > > Policies > Click on your Policy
  • Amazon Policy Json Page: In Policy summary page > Click on json tab
  • Your site Settings Integrations Page: Settings > Integrations > S3

 

Send all the information to the support team